follow up on glasses
the place i ordered my new frames from -- go-optic.com had the nerve to send me a customer satisfaction survey... asking how im enjoying my 'new product'. funny, the stupid fucks havent even PROCESSED it yet! at least, according to their website. the email said "Please rate your delivery satisfaction with Go-Optic.com on your recent 09/29/2006 order." i had this to say in reply:
I was REALLY excited to find my glasses frames online at go-optic. I ordered them Friday night. I also requested NEXT-DAY OVERNIGHT delivery. Well guess what... as of midnight on Monday night, the order still had NOT been processed. I am very angry and upset. They even had the audacity to charge my bank account BEFORE the order had supposedly been processed. I am NOT very happy at all. I will NEVER recommend go-optic to anyone. Ever.
and what pisses me off just as much, if not more, is that for some reason, their website has been 404ing for about 16 hours now. so not only can i not contact them to check the status of my order, i cant bitch at them directly either. when i actually did get their website to respond, I found their toll-free number and tried calling, busy signal. sounds like its disconnected. so i decided to try the one last available method, emailing through their site:
I placed an order for a pair of glasses frames on Friday night. I also requested next-day overnight shipping from FedEx. Now, today is Tuesday, why has my order not been processed yet? Also, I do not think that its right to have to pay $28 for overnight shipping that I'm obviously not receiving. Furthermore, I have found your website responses to be unreliable, at best; additionally, when I try contacting you by telephone, I receive a busy signal, regardless of what time I am placing the call.